Sri GowriKkrishna Restaurant

My recent visit to Gowri Krishna Hotel was unfortunately an extremely underwhelming experience that I feel compelled to share. While I generally enjoy reviewing local establishments, the issues here went beyond minor glitches and significantly impacted my dining experience. I initially ordered a Chapati Set, which was served. Following this, I placed an order for a simple PLAIN DOSA. This is where the service deteriorated significantly. I waited for a staggering 15 minutes for this single dosa. While I initially tried to rationalize the delay, assuming it was due to the rushing crowd of customers, the reality proved to be much more frustrating. The most annoying and frankly unacceptable part of the experience occurred when I witnessed a blatant lapse in order management and fairness. A customer who ordered after me was served their PLAIN DOSA while I was still waiting for mine. I attempted to flag down several waiters, but despite my repeated efforts and the visible oversight, my order was still not delivered. This instance of serving a later-ordered item while neglecting a prior, identical order points to a critical failure in the hotel's service system. It felt as if the staff were prioritizing newer customers or those who happened to order at a specific time, completely ignoring the basic principle of 'first-come, first-served.' The staff's lack of accountability and the continued delay in correcting this error was the painstaking aspect of the visit. The combination of dated ambiance, disinterested staff, agonizingly slow service, and the clear display of prioritizing others over an existing, waiting customer left me deeply dissatisfied. A simple PLAIN DOSA should not be a 15+ minute ordeal, especially when newer patrons are being served first. Until the Gowri Krishna Hotel addresses its significant issues with order management and staff engagement, I cannot recommend it. Save yourself the wait and the frustration.

I recently visited Gowri Krishna Restaurant in Kumbakonam and chose the AC dining section. The server informed us that only special meals were available there, not normal meals. We ordered four special meals, but they served only two poriyals, one appalam, and one sweet. Payasam and vada were not provided as expected. The food was not tasty, and I was very disappointed with the overall experience. In addition, there was no proper restroom and the parking space was inconvenient. Despite all this, they charged a high price for the special meals, which felt unreasonable.

1.Heavy crowd 2.A supplier drafted onion dosa from a customers banana leaf since it was non cooked well do another customer which was refused by him 3.Restroom.is dirty. 4.Water bottle costs very high 5.Kitchen is too much dirty. When improvement occurs will be an assumption only.

Please change the servants because they didn't had politeness and calmness in their duties very rude behaviour and worst response.very very poor in Ayekulam Kumbakonam branch.Servant will spoil the name & fame of Gowri krishna.

Here I ordered some foods on online package also near and food taste wise and price wise also worthy must try this resturant