Member
I recently purchased beef kondattam from this restaurant, and it turned out to be a very disappointing experience. The beef was not cooked properly - it was tough, chewy, and unpleasant to eat. For a dish priced at 380, I expected proper cooking and good quality. I was informed that the parcel would be ready in 20 minutes, but it was delivered after 30 minutes. While a delay alone might be forgivable, the combination of poor food quality and late delivery made the experience unacceptable. The food was not eaten at all and had to be deposited to waste, resulting in a total waste of money. I am attaching a photo for reference to show the actual condition of the dish received. I hope the restaurant takes this feedback seriously and improves both the cooking quality and service standards so customers don't face such situations in the future.