Shan Hotel

Ordered rumali shawarma from Shan Hotel, Kayamkulam through Zomato and it was quite disappointing. They didn't add mayonnaise, which really affected the taste. The beef dish (BDF) was also not up to the mark. Overall, not a satisfying experience. Hoping they improve their quality and attention to detail.

Even though bit costly in the region, better service, clean room and good food. These are the highlights. While taking the rooms, u don't need to worry about the food. The service is very good and the rooms are very clean. Enough parking also available in the back of the hotel. Would highly recommend in the nearby locality.

I decided to order from here despite the bad reviews on Zomato, hoping maybe things had changed, but unfortunately, they haven't. When my food arrived, I found a hair in it, which is just unacceptable. It's frustrating because when you order in, you're trusting the place to at least get the basics right, clean food, prepared properly. This was a huge letdown and honestly made me lose my appetite. If this place wants to improve, they really need to take hygiene and quality more seriously. Definitely won't be ordering again.

My whole family stayed at this hotel on 9th May to 11th May 2025. We all had come to visit Kerala. The staff of this hotel behaved very well with us. We felt like home here. The food here was delicious and was prepared very cleanly.

Good food and very good service and but all item is over price