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Very Nice food quality, Good staff behavior, Delivery is also good Murgh malai Biryani and Chicken Kasa and punjabi aloo Dum are my favorite.
Guest house, Chinese restaurant, Fast food restaurant, Restaurant • Rajpur Sonarpur, Kolkata, West Bengal
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Very Nice food quality, Good staff behavior, Delivery is also good Murgh malai Biryani and Chicken Kasa and punjabi aloo Dum are my favorite.
Very nice place. Food quality excellent at an affordable price. They also have home delivery system. Staff behavior is also very courteous.
I had placed an order for six portions of biryani and one mixed fried rice. Out of these, two biryanis--still sealed--were handed over to our guests. The remaining four biryanis and the mixed fried rice were kept for our own dinner. However, during our meal, we were quite disappointed to discover that the mutton pieces were exceptionally small--certainly not exceeding 40 grams each. This was contrary to what we had been assured earlier, which was that each piece would weigh approximately 70-75 grams. I immediately contacted the restaurant to raise my concern. In response, they claimed that the size of the mutton reduces significantly during cooking. While I understand that some shrinkage is natural, does it truly shrink by nearly 50% of its original weight? That seems highly improbable. The taste of the biriyani is also worst too much rose water and worst attor flavour. Following a rather frustrating exchange, they mentioned they would send over six replacement pieces to my address. However, I had not confirmed or agreed to this during the call. Later, when the delivery executive contacted me, I informed him that the matter was no longer relevant as we had already finished our dinner, and therefore, he could return with the mutton. Subsequently, the restaurant insisted that we produce the original mutton pieces served with the biryani. Is it truly reasonable to expect a customer to preserve the food and remain available until 11:30 PM for a resolution? As a long-standing and loyal patron, I found today's experience utterly unacceptable. Based on this incident, I will no longer be placing any orders with them, nor will I recommend them to anyone. This was, without question, one of the most disappointing dining experiences I have ever had.
One of the best places I have ever eaten,love the atmosphere under the restaurant. The quality of food is amazing with so affordable prices. The staff is so polite and service is really good, must encourage you to eat here....
Disappointing Experience Despite living nearby, I rarely visit this restaurant. With no other option, I decided to give it a try for my mother's birthday, ordering three plates of chicken biryani(200), hoping for a better experience this time. Unfortunately, the taste was worse than a 90 street biryani. It ruined the celebration and felt like a complete waste of money. You can verify it yourself by ordering from them. Good luck !
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