Member
Really the worst experience in this hotel of west Bengal. I am a traveller from Bhutan I booked this hotel using online app (make my trip) and already paid the fee for a room but when I went and showed my booking pdf and asked the reception man for my room. He clearly denied me saying you can't book our hotel using any online app or website and he wanted me to pay him on cash 2k for a room I checked the app the hotel was clearly available for the businessclearlyand I also have the proofs of booking.