Member
1 Star (Would give 0 if possible) Shameful Customer Service at Venkat Sai Catering Tiffin Center Absolutely disgusting experience. I just asked for one extra chutney packet, and suddenly the lady and her son started behaving in an extremely rude and arrogant manner. Instead of simply saying yes or no, they acted like I committed a crime. I was falsely charged for an extra plate, and when I questioned it, they refused to give me the tiffin I had already paid for. After some argument, they refunded the amount -- but not without creating a scene. The lady even challenged me saying, "If you show me another tiffin center that gives extra chutney, I'll give you 10 plates for free." I took the effort, went to another place, got the chutney, and returned to show them -- and her son at the counter started talking in foul, vulgar language, completely disrespecting me as a customer. These people have no manners, no ethics, no understanding of basic human decency. The way they treat customers is utterly shameful and shows how illiterate and arrogant they are when it comes to running a business. Only their father was polite -- he spoke to me respectfully, and I quietly left the place. He's the only one who seemed to have some sense and decency. There are plenty of better tiffin centers nearby who treat customers properly and don't get triggered over a simple chutney request. Avoid this place at all costs. Disrespect is served here free of cost.