Chicking

I recently visited this outlet and honestly, the experience was underwhelming. The food taste was very average and didn't really live up to the brand name or the pricing. Even the coleslaw was not up to the mark - it lacked freshness and flavor. For the amount I spent (800), the quality and portion size felt disappointing. I could easily get the same kind of fried chicken meal at a good local shop for under 500, and in some cases, even tastier. When you are paying a premium price for a big brand, the expectation is that you'll get something special in terms of taste, quality, and overall dining experience - but that was missing here. Overall, the food taste did not match the pricing or the brand value. If you're just looking for fried chicken, I'd say local options give you much better value for money.

The best chicking experience ever. Top customer service. Dedicated staff. It was a hectic day as usual with my 3 kids. But this man gave the best to assist us. Thank you. Thanks for the great team. If the owner goes through the review please note that to get an employee, is easy but with dedication, its hard to find. This person is one on the kind. If you can give a promotion, totally up to you, it will ne great..!!!

Very bad experience. I went there with my family.the lady staffs were like they don't care about customers.we had to ask for every thing like cutleries, tissues etc.Also the place was full of flies.

First experience with this branch..and will be last also.. Have visited chickings kottayam.. ernakulam etc branches.. so I have a good experience with chickings so far. But this branch... Ordered super saver pack of 15pcs.. I got it after sometime.. but what I got is not the regular crunchy ones.. it was fully oily... Oily means...I was forced to use tissue paper also. Still it was oily.. Informed branch staff (on duty) But they don't care.. @chickingsindia

I am writing this out of frustration and genuine concern after facing an extremely disappointing and dangerous experience at Chicking outlet. I have a specific allergy to eggs, and I made this very clear when ordering. Shockingly, the staff responded with, "We don't know what ingredients are used." Are you serious? This is not just poor service -- this is a severe violation of food safety standards. Your staff have no idea what goes into the food they are serving, and that is completely unacceptable, especially when people's health and lives are at risk. It begs the question: Is there no food safety inspection conducted at your outlets? Do you not train your employees on allergens and basic product knowledge? Are staff not given induction training on customer handling and safety protocols? What exactly are your employees trained for then? If they can't even answer basic questions about the food they serve, how can customers trust your brand? This wasn't just about poor communication or a bad attitude -- it's a potentially life-threatening situation for someone like me with allergies. If I hadn't asked, and had unknowingly eaten something with egg, the consequences could have been dire. I strongly urge Chicking management to: Conduct a full-scale audit of staff training and food safety awareness Immediately implement mandatory allergen training and ingredient knowledge sessions Ensure all staff are trained on how to properly communicate with customers Carry out frequent inspections to ensure compliance