Restaurant • Kadapra, Kerala
Welcome to Thomson Bakery & Restaurant | Mall Grande, a premier tiffin centre in Kadapra, Kerala. We're dedicated to helping you achieve your fitness goals with top-notch facilities and expert guidance.
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The experience was mixed. After being seated, it took nearly 20 minutes before plates were placed in front of us. The food was served about 20 minutes after that. The overall hygiene of the restaurant itself was good. The food was slightly above average in taste -- decent but nothing memorable. The bill was fair and in line with expectations. Parking, however, is quite limited, which can be inconvenient during busy hours. Overall 4 out of 5
Good food and ambience.. But lazy lady waiter poor customer service..
The staff behaviour towards the customer is very bad. As a person we know about the busy and rush in shop but that is not consider as an excuse for this kind of behaviour. Especially the lady staffs. We are not come here for any free service, we pay for the it. So please guide your staffs to be nice with customer.
Went there cause I was coming out after a movie from Ashirvad cinema. Food was ok, had beef roast and chicken stew along with porota and paal appam. Porota and paal appam were puny for the price however the beef roast was of good portion. Chicken stew was also ok. However the price was 220 and 200 respectively, which I guess is ok cause it's inside a "mall". The porota and paal appam wasn't worth the price paid for. Over all good. Only recommended if you don't want to stop on the way home for lunch after the movie. Staff should be better trained in terms of how presentable one should be. More welcoming and happier outlook could help.
Very harsh staff behavior after making the customer wait for minutes. Arrogant replies and never mind attitude from the waiter. Less staff to attend the customers timely and properly.
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