The Tiffin Factory

THIS EXPERIENCE IS ABOUT THEIR DELIVERY TO ME FROM SWIGGY AND ZOMATO:- 1. EARLIER I USED TO GET GOOD, TASTY AND CRUMBY FRIED PRAWNS AND FOR THAT 2-3 TIMES I HAD GIVEN THEM POSTIVE REVIEW ALSO ON ZOMATO; YET AFTER THAT SCENARIO STARTED CHANGING SLOWLY; 2. IN PLACE OF CRUMBY I RECEIVED TOO FAT AND NOT KURKURET LIKE - I AVOIDED THIS CAUSE I UNDERSTOOD THE CROWD THEY MUST BE HAVING 3. YET AFTER THAT THERE PACKAGING STARTED GIVING ISSUES - MORE THAN 2 ITEMS ANY RESTAURANT PARTNER WOULD GIVE IN 2 PARCEL, THIS RESTUARANT PARTNER GUY IS SUCH KANJOS - HE USED TO GIVE IN ONLY 1 PARCEL - THEN I CALLED AND EXPLAINED, AFTER THAT THIS STOPPED BUT STILL HIS BAD BEHAVIOUR DID NOT STOP IN OTHER THINGS 4. HE STARTED GIVING UNSALTY WHICH IS BLAND CURRY IN RECENT 2 DAYS, - THE FIRST DAY I AVOIDED AND ONLY GAVE FEEDBACK ON THIER SWIGGY PAGE, THIS WAS NOT ENOUGH, HE REPEATED YESTERDAY , HOW MANY TIMES SHOULD A CUSTOMER EXPLAIN TO RESTUARANT PARTNER, SO I HAD TO TALK WITH CUSTOMER SERVICE OF SWIGGY AND EVEN AFTER THAT FEEDBACK - THE WORST THING WHICH HE COULD DO WAS :- 5.TODAY HE GAVE GOAN PAO INPLACE OF GOAN POLEE AND LET ME TELL YOU LADIES AND GENTLEMAN HE SELLS 7 RUPEES GOAN PAO FOR 25 RUPEES - SO MUCH EXPENSIVE IS OUR OWN GOAN PAO IN HIS RESTUARANT - EARLIER I AVOIDED BUT NOW THAT HE CROSSED LIMITS IN GIVING WHATEVER HE WANTS IN PLACE OF WHAT CUSTOMER ORDERS I HAVE SHARED THIS REVIEW - BE CAREFUL THE RESTUARANT IS GOAN BUT THE RESTAURANT PARTNER ISN'T GOAN - HE'S LOOTING US IN THE PRICE WHICH HE HAS KEPT ON GOAN PAO AND GOAN POLEE!! P.S :- EVEN AFTER AFTER WRITING TRUE REVIEW, THE RESTAURANT PARTNER IS JUST NOT BROTHERED TO DO POSITIVE CHANGES IN THE GOAN PAO , THAT HE IS SENDING (I HAD GIVEN ANOTHER CHANCE), BUT EXCEPT FOR PRAWNS NOT A SINGLE GOOD CHANGE !! AND SO I WILL STOP ORDERING FROM THIS RESTAURANT!!

I ordered a veg Manchow soup and it took them 30 minutes to prepare it. Even after that, the soup was served without the crispy fried noodles that are supposed to go with it. I heard the counter boy reminding the chef, but he was too busy in his own world. By the time the fried noodles were finally ready, my soup had gone completely cold -- tasted more like flavored water than hot soup. To make matters worse, I noticed a serious hygiene issue in their storage system. They keep non-veg items on the top shelf of their fridge and veg items on the bottom shelves. Any spillage from the non-veg section can directly contaminate the veg section -- which is completely unacceptable, especially for vegetarian customers. Would not recommend at all. Poor service and questionable hygiene practices.

Biryani are awful..just gravy and colour rice. Tried mushroom biryani from Margao outlet,which was really tasty and perfectly cooked. So ordered same from Ponda outlet. Taste wise worst in name of biryani they give colored rice with gravy ,no taste.

If you're craving dishes of Goan, Indian, and Chinese & thai cuisine, look no further than Tiffin Factory in Ponda. Their delicious yet healthy meal options satisfy every palate, and their meal combo boxes are famous

I don't criticize or post negative review but was baffled by IRRESPONSIBLE behaviour of Restaurant and the delivery Partner. If you are PURE VEGETARIAN person please avoid ordering online from this outlet. Ordered Veg Caffreal box with Garlic Bread through swiggy. Received caffreal with Chicken pieces in it and Garlic bread was missing. Looked and smelled delicious but sadly couldn't taste it.