Member
I had a very unpleasant experience with this tiffin service in Patna and would strongly advise others to think twice before subscribing. Here's a detailed account of the issues I faced: The quantity of food provided is far below expectations given the amount they charge. It's not even enough for a single adult meal in most cases. For the price, one would expect at least a filling and satisfying meal, but unfortunately, that's not what you get. The quality of food is often stale or tasteless. There is no consistency--some days it's just barely edible, and on others, it's cold and watery. They clearly cut corners when it comes to ingredients and preparation. Customer service is shockingly unprofessional. They don't respond to calls or texts in a timely manner and often act rudely when asked about issues. There's no sense of accountability or even basic courtesy in dealing with customers. Timely delivery is not even close to what they offer. The tiffin is often delivered very late, sometimes even past standard lunch or dinner hours. This completely defeats the purpose of a daily meal service, especially for working professionals or students. One of the most frustrating aspects is that they cancel deliveries without informing the customer. There's no prior notice or apology. You're left waiting and eventually have to make last-minute arrangements for food, which is extremely inconvenient. This tiffin service is highly unreliable and fails on all important fronts--quantity, quality, punctuality, and professionalism. If you are looking for a dependable daily meal option in Patna, I would recommend exploring other alternatives. Your money and peace of mind are better spent elsewhere