Member
Extremely disappointed with the service. The staff were completely unresponsive and seemed uninterested in attending to customers. Even the simplest requests were ignored. Definitely not planning to visit again. The overall dining experience was terrible due to the poor and unacceptable service, which completely spoiled the mood. We had to wait endlessly just to get someone's attention, and there was absolutely no courtesy from the so-called manager, who clearly lacks basic customer-handling skills. The manager's biased attitude toward native language speakers was quite evident, leading to noticeable discrimination among customers. This behavior from him seems to have influenced the staff as well, resulting in very poor service. The whole service felt chaotic and disorganized. I honestly don't understand how this place has so many positive reviews. This was by far one of the worst service experiences I've ever had. The staff looked disengaged and careless, and even small requests like water were ignored. No one bothered to check on our table, and both the staff and manager seemed indifferent throughout. The restaurant wasn't even crowded, so there's really no excuse for such slow and poor service. The service completely ruined what could have been a decent meal. Definitely not worth the visit.