Member
Extremely Disappointing Experience at Nakshatra Food Court, Machilipatnam We entered this restaurant at 1:30 PM and placed our order, which included a Chicken Fried Rice specifically for my 4-year-old child (menakodalu), along with other items like Mutton Nalli Gosh Biryani and Chicken Corn Soup. Shockingly, even after more than an hour, the food for the child was not served. The staff and management were utterly unresponsive--they neither updated us nor apologized for the delay. Their attitude was careless, and it's evident they are not concerned about customer experience, especially when it involves a small child waiting for food. The ambience is poor, and hygiene is worse. Take a look at the handwash area on the first floor--it's a live example of their cleanliness standards. To top it off, Google had listed this restaurant under 'Best Hotels' in the area, which is incredibly misleading. Based on our experience, this place doesn't even deserve to be listed at all. I strongly discourage anyone from visiting this restaurant. If you've visited here, please share your experience too--let's make sure others don't suffer the same treatment